I started working at the age of 5.
My parent's had a Chinese restaurant and I was put to work cleaning tables and chopping vegetables in the back.
As I got older, I took on more responsibility.
By 7, they taught me how to run the cash register and till.
I got a first hand glance of seeing how a full restaurant runs from behind the scenes to the front.
I learned about operating profit, sales, marketing, and more before I was even 10 years old.
So when I had my first "real" corporate job, I was a sales intern.
Responsible for selling insurance products.
Once I figured out my sales motion, I quickly became one of the top sellers.
BUT I was fascinated with how the business was structured and run.
In the after-hours and during slower times in the office, I'd ask my manager to teach me about the business.
She took me under her wing and taught me how to read a real P&L (Profit and loss statement) and why she made certain decisions.
Eventually I went into full-time B2B sales and loved that too.
But as part of my journey, I got promoted quickly to the point of eventually becoming a branch manager:
Responsible for sales, operations, marketing, hiring, training, development, etc.
Full P&L responsibility with my comp plan directly tied to it.
It taught me how to see things BEYOND just a "sales" lens.
I was able to see it from an OPERATOR'S lens.
Which is the same lens most executives see things through.
This gave me a major competitive advantage as that impacted the conversations I had with execs to how I ran the sales process.
As I switched companies and got promoted through each role, it indefinitely helped me internally and externally.
That's why when I was asked recently on the Revenue Reimagined Podcast what I'd do if I wasn't in sales, I was quick to respond with "Ops."
When you're able to view things from a full business perspective, it's amazing how much more you can sell.
Check out the full interview I had with Adam Jay and Dale Zwizinksy as I share this perspective along with:
How to make better decision based off data
How to adapt your go-to-market strategies
How to become omnipresent
And tons more.
Check it out here.
This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc. *Earnings and income representations made by Marcus Chan and clients are aspirational statements of earning and results potential. People that don't work hard and give up easily get ZERO results. The results on this page are OUR results. We can in NO way guarantee you will get similar results. If anyone "guarantees" you results...run away!